We just wanted to say thank you for all your hard work now that the renovation of our daughter’s flat is complete. The initial proposal was for a new bathroom. This led to replacing all the internal and external doors, removing walls, extensive re-plastering, a new kitchen and a new fire-place. It could have been a very drawn-out and trying experience, especially since she was living there and space was rather limited. We are very pleased that your flexibility and organisation meant disruption was kept to a minimum.
Not only were we very please with the standard of your work, but also that of the other tradesmen you engaged for more specialised tasks (such as fitting a new fire-place). We have had many unpleasant experiences over the years with builders, electricians and plumbers. this time, thanks to the netowrk of reliable tradesmen you have built up we have been able to leave everything in your hands with confidence and we have not been disappointed with the work. Even when we encountered unexpected and nasty surprises (like finding that the original builders had left out a whole course of bricks from the kitchen wall), you were not fazed by the problems and had the knowledge and skills to fix them without delay. There were several extra jobs that we conjured up along the way and your sense of humour and patience were very much appreciated.
What has impressed us most about you and motivated us to write and thank you, is your work ethic. we have seen how you fuss over getting things done to a standard that you would want in your own home and we really could not ask for more than that from anyone. In fact, there were one or two occasions when we felt you were taking rather more care than we would have done ourselves!
We are happy to recommend you to our friends and in fact, since the completion of the renovation project, we have already called upon you for some maintenance on our own property and will certainly do so again in the near future.